About communication

About communication

What is communication?

When we think about communication, we might think of talking and texting, writing or making phone calls. These are some ways (or how) we communicate.

We might think of being able to let people know how we feel and what we think. These are some of the things (or what) we communicate.

We might think of studying, working, and ordering a meal at a café. These are some reasons (or why) we communicate.

However, to understand and support people who experience communication difficulties, we need to think about what communication really is.

Communication is the exchange or sharing of meaning

The two key ideas are ‘exchange’ and ‘meaning’. Communication is exchanging meaning.

The word exchange shows that communication always involves (at least) two people.

The word meaning shows that communication is more than how, what and why. It is sharing and making meaning together using information, messages, what you can see and hear, and much more.

Watch the animation to see how much happens in even a very simple example of communication.

Download a transcript of the animation.

Communication is everywhere

So much of what people do involves exchanging meaning with others.

This can happen face-to-face. It can also happen using emails, text messages and letters. Communication might happen quickly or it might take time. For example, you might read a text message and reply the next day. It can also be indirect. An example of indirect communication is when you read a book - the author and you exchange meaningful information and ideas.

Communication can be online with a person we do not know, and other times we can communicate with a good friend we see each week.

We all have multiple reasons we want and need to communicate.

Communication is everywhere and a central part of being a person.

So, there can be major impacts for people who experience communication difficulties or barriers to communicating. They can be isolated from other people and limited in what they get to do. They may need additional time or support to express themselves or understand others. They may need additional or alternative ways to exchange meaning with others.

It doesn’t mean they have nothing to say!

We all have a right to be heard, to understand and to connect with other people.

Bronte

Wakka Wakka woman and speech pathologist

‘We expect that communication is sitting down and having a conversation backwards and forwards. There are so many different ways to [communicate]. And I think the best way to support someone is to start to challenge your own thoughts about what communication is.'

Learn More

Definition of Communication from ASHA Communication is the active process of exchanging information and ideas. Communication involves both understanding and expression. Forms of expression may include personalized movements, gestures, objects, vocalizations, verbalizations, signs, pictures, symbols, printed words, and output from augmentative and alternative (AAC) devices.

Definition of Communication from Speech Pathology Australia Communication involves speaking, hearing, listening, understanding, social skills, reading, writing and using voice.